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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jake

June 10, 2025

5  out of  5
rating by Jake
"Liz was very helpful. I was trying to get renters insurance while on the jobsite and she made it easy for me."
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Brooke Zentz

May 29, 2025

5  out of  5
rating by Brooke Zentz
"Very knowledgeable staff and lead me to the right policy for me! They actually saved me money !!!"
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Zachary Reynolds

May 16, 2025

5  out of  5
rating by Zachary Reynolds
"Excellent group. Very happy with the service."
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Len Crapo

May 13, 2025

5  out of  5
rating by Len Crapo
"Above and beyond, always"
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Sandy McGee

May 12, 2025

5  out of  5
rating by Sandy McGee
"Brooke Palmer and her staff are very helpful, friendly, and professional. I would highly recommend Brooke Palmer State Farm."
We responded:
"Thank you so much for the kind words, Sandy! It was great to see you today!"
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Molly Stoy

May 7, 2025

5  out of  5
rating by Molly Stoy
"Liz was wonderful! She was super helpful and answered all my questions. She made the entire process simple and stress free"
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Brandon Scott

May 7, 2025

5  out of  5
rating by Brandon Scott
"Great experience, Very professional and and answered all questions I had. I would highly recommend."
We responded:
"Hi Brandon, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Liz. She truly is a valuable member of our team, and we’re glad she was able to assist you and answer all your questions. Your recommendation means the world to us! If you ever need our services again, don’t hesitate to reach out. Thanks again for choosing us! Best, Brooke Palmer, Agent State Farm Insurance"
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Dave Colwell

May 7, 2025

5  out of  5
rating by Dave Colwell
"We are very satisfied with the service and the people at State Farm. Thank you."
We responded:
"Dave, we're thrilled you had a 5-star experience with our insurance services! I'm grateful for your positive feedback and am pleased to have assisted you. If you ever need further assistance, feel free to reach out to our office. Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"
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Missy W

April 29, 2025

5  out of  5
rating by Missy W
"Amazing customer service!. I almost left state farm all together due to our previous agent but we thought we would try a different agent 1st. So glad we did as it has been smooth sailing ever since. Thank you so much to Brooke and Liz as well as the rest of the team."
We responded:
"Dear Missy, Thank you so much for your wonderful 5-star review! I’m thrilled to hear that your experience with our team has been smooth sailing. It means a lot to us that you decided to give State Farm another chance, and I’m so glad we could provide you with the exceptional service you deserve. A big shoutout to Liz and the rest of our team for their hard work and dedication! If you ever need anything or have any questions, please don’t hesitate to reach out. We’re here to help! Warmest regards, Brooke Palmer State Farm Agent"
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Vaughn Shackelford

April 22, 2025

5  out of  5
rating by Vaughn Shackelford
"Liz constantly continues to offer exceptional customer service whenever I need assistance with my policy. As well as all the girls at the office!"
We responded:
"Dear Vaughn, Thank you so much for your fantastic 5-star review! I’m delighted to hear that Liz and the rest of our team have consistently provided you with exceptional customer service. We strive to create a supportive and helpful environment for all our clients, and it’s rewarding to know we’re hitting the mark. If you ever need anything or have questions about your policy, don’t hesitate to reach out. We’re always here to assist you! Best wishes, Brooke Palmer State Farm Agent"
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Kevin Newell

April 17, 2025

5  out of  5
rating by Kevin Newell
"They are amazing. Every single person I have spoken with is very knowledgeable, friendly, kind and caring. They base everything on what your needs are. Brooke Palmer will take care of everything you care about. I am so thankful we found her a very long time ago."
We responded:
"Thank you so much for your wonderful 5-star review! I’m truly grateful for your kind words and am thrilled to hear that you’ve had such a positive experience with my team and me. We always strive to provide knowledgeable, friendly, and caring service tailored to your needs, and it’s rewarding to know that we’ve made a difference for you. I appreciate your trust in us over the years, and I’m here to ensure that everything you care about is well taken care of. If you ever have any questions or need assistance, please don’t hesitate to reach out! Thank you again for your support! Best, Brooke Palmer State Farm Insurance Agent"
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Roberta Bailey

April 15, 2025

5  out of  5
rating by Roberta Bailey
"Great company to work with on all home & car insurance needs. highly recommend Brook Palmer State Farm to everyone! We are treated as one of the family. Brook's team is always there to suppport us and goes above and beyond what is excepted."
We responded:
"Thank you for the five-stars, Roberta! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Brooke Palmer - State Farm Insurance Agent"
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FOS

April 3, 2025

5  out of  5
rating by FOS
"So far, everything has been great! As unpleasant as it is to make any kind of claim, this process went smoother than I expected. Thank you very much!"
We responded:
"Hi! Thank you so much for your wonderful 5-star review! I'm thrilled to hear that your claims process went smoothly, especially since it can often feel overwhelming. Our goal is to make things as easy and stress-free as possible for our clients. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! Best regards, Brooke Palmer State Farm Agent"
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Larry Bowmer

April 2, 2025

5  out of  5
rating by Larry Bowmer
"When I went to State Farm Insurance and purchased insurance. for 2 🚗 and our 🏡. Got a better rate on both. The young lady that worked with me was very good and knowledgeable."
We responded:
"Hi Larry, Thank you for your fantastic 5-star review! I'm so glad to hear that you found better rates for your vehicles and home insurance. It's great to know that my team provided you with knowledgeable and helpful service. If you have any questions or need assistance in the future, please feel free to reach out. We’re here to help! Best, Brooke Palmer State Farm Agent"
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Chris Cole

April 1, 2025

5  out of  5
rating by Chris Cole
"Amazing!! Windshield has a crack in it. My rep got my claim started immediately, and I have an appt tomorrow to get it completely replaced!!!"
We responded:
"Dear Chris, Thank you for your amazing review! We're thrilled to hear that you Liz was able to assist you promptly with your windshield claim. It's great that you already have an appointment scheduled for the replacement! If you have any further questions or need assistance along the way, please don’t hesitate to reach out. We’re here to help! Best regards, Brooke Palmer, Agent State Farm Insurance"
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Shelli Cash

March 28, 2025

5  out of  5
rating by Shelli Cash
"I worked with Liz and she was outstanding. She she did everything that was asked of her and she was very pleasant and kind. She got back to me in a timely manner and and had everything done within no time....it is very much appreciated. Thank you!"
We responded:
"Hi Shelli! Thank you so much for your wonderful review! We're delighted to hear that Liz provided you with outstanding service and made your transaction effortless. Timely responses and a friendly approach are what we strive for, and it's great to know that she was able to assist you so well. We appreciate your kind words and look forward to serving you again in the future! If you have any more questions or need assistance, feel free to reach out. 😊🌟"
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Ryan Wallace

March 21, 2025

5  out of  5
rating by Ryan Wallace
"Kim helped me get all the needed paperwork sorted out when my car was totaled. Everyone in the office is professional and friendly. Thanks again for all your help."
We responded:
"Dear Ryan, Thank you so much for your wonderful 5-star review! I’m thrilled to hear that Kim was able to assist you in sorting out all the necessary paperwork during such a challenging time. Our team takes pride in providing professional and friendly service, and it’s great to know that you experienced that firsthand. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. Thank you for choosing State Farm! Best regards, Brooke Palmer State Farm Agent"
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channing buchanan

March 21, 2025

5  out of  5
rating by channing buchanan
"Amazing experience, Marissa set me up with better rates than the provider I’ve been using for years! I am now paying less than 50% of what I was and I have more coverage. Thank you State Farm!"
We responded:
"Dear Channing, Thank you so much for your fantastic 5-star review! We are thrilled to hear about your amazing experience with Marissa. It’s always our goal to provide our clients with the best coverage at the most competitive rates, and we’re so glad that we could help you save significantly while enhancing your coverage. Your satisfaction means the world to us, and we appreciate you taking the time to share your experience. If you have any questions or need assistance in the future, don’t hesitate to reach out. Thank you for choosing State Farm! Best regards, Brooke Palmer State Farm Agent"
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Sirgur

March 13, 2025

5  out of  5
rating by Sirgur
"Liz here was a massive help. We were constantly on edge and nervous of the outcome, as anyone could be with their car out of their possession for long periods of time. She was a saint in handling everything with calm and grace. She kept our minds at ease and constantly went out of her way to help us gather additional information. She was quick and responsive and we couldn’t have asked for better assistance."
We responded:
"Dear Sigur, Thank you for taking the time to leave such a wonderful 5-star review! I’m thrilled to hear that Liz was able to provide you with the exceptional support you needed during a stressful time. Her dedication to our clients and her ability to handle situations with calm and grace truly make a difference. It’s fantastic to know that her quick responses and willingness to go the extra mile helped ease your concerns. We strive to create a positive experience for everyone, and your feedback reinforces the hard work our team puts in. If you need anything further or have any questions in the future, please don’t hesitate to reach out. Thank you for choosing State Farm! Best regards, Brooke Palmer State Farm Agent"
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CAROL THOMAS

March 8, 2025

5  out of  5
rating by CAROL THOMAS
"Kim was very helpful & was able to provide helpful information & answer our questions. She took time with us & we appreciated her input. She was not hard sell which was good & yet gave us her opinion & advise which we valued. It was a very good first meeting."
We responded:
"Dear Carol, Thank you so much for taking the time to share your positive experience! We’re thrilled to hear that Kim was able to assist you and provide the information you needed. Our goal is to offer valuable insights without the pressure of a hard sell, and it’s wonderful to know that Kim’s approach resonated with you. We appreciate your kind words and look forward to continuing to support you in the future! Best regards, Brooke Palmer State Farm Agent "
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randy blume

March 1, 2025

5  out of  5
rating by randy blume
"Answered all my questions and even the questions I did not think of."
We responded:
"Dear Randy, Thank you so much for your kind words and for taking the time to leave a review! I'm glad to hear that I was able to answer all your questions, even the ones you hadn't thought of. My goal is to ensure that you feel informed and confident about your insurance options. If you have any more questions in the future or need assistance, please don’t hesitate to reach out. I’m here to help! Best, Brooke Palmer State Farm Insurance Agent"
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Caleb Appleget

February 27, 2025

5  out of  5
rating by Caleb Appleget
"Very nice and respectful worked to give me exactly what I was looking for"
We responded:
"Dear Caleb, Thank you for your wonderful review! I'm so glad to hear that you found my service to be respectful and helpful in finding exactly what you were looking for. It’s always my goal to provide personalized assistance and ensure that my clients feel valued. If you have any further questions or need support in the future, please feel free to reach out. I'm here to help! Best regards, Brooke Palmer State Farm Insurance Agent"
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280-1 Site 280 PJulian

February 21, 2025

5  out of  5
rating by 280-1 Site 280 PJulian
"Brooke Palmer has always been so customer service minded. The office responds quickly and always knows the answer to your questions. I would recommend this business for insurance purposes."
We responded:
"Dear Pamela, Thank you so much for your kind words! I truly appreciate your feedback and am delighted to hear that you’ve had a positive experience with my office. Providing excellent customer service is my top priority, and it’s wonderful to know that our quick responses and knowledgeable support have made a difference for you. Your recommendation means a lot to us! If you ever have more questions or need assistance, please don’t hesitate to reach out. We’re always here to help! Best regards, Brooke Palmer State Farm Insurance Agent"
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Angela Holden

February 21, 2025

5  out of  5
rating by Angela Holden
"Kim was an absolute joy! Kim gave me honest feedback to my questions on policies, as well helped me navigate and find the best policies! 5 stars!!"
We responded:
"Dear Angela, Thank you so much for your fantastic 5-star review! I’m thrilled to hear that Kim was able to assist you and provide you with the honest feedback you were looking for. Our goal is always to help our clients navigate their options and find the best policies to meet their needs. Your kind words mean a lot to us, and we truly appreciate your trust in our team. If you have any more questions or need assistance in the future, don’t hesitate to reach out! Warm regards, Brooke Palmer State Farm Insurance Agent"
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Max McGrew

February 20, 2025

5  out of  5
rating by Max McGrew
"Very friendly yet business like."
We responded:
"Thank you for the positive feedback, Max! We strive to provide a professional and welcoming atmosphere for all our customers, so we're very glad you had a great experience. - Brooke Palmer - State Farm Insurance Agent, Greenfield, IN"